NVIDIA has officially responded to the launch day problems for RTX 3080 which saw every online retailer including NVIDIA themselves either crash at the launch day or out of stock at the few retail stores that managed to stay online. The majority of the Online retailer websites received a hug of death and crashed due to the number of people trying to get their hands on the RTX 3080.
And the few sites that somehow managed to stay online, the stock immediately depleted, almost as if there was no stock at all. Those who managed to access could not find a single card in stock online. NVIDIA has released an official apology acknowledging the unprecedented demand that they witnessed with the release of its Ampere flagship RTX 3080.
NVIDIA also apologized for all the stock issues that consumers had to face today. In NVIDIA’s response, they said
This morning we saw unprecedented demand for the GeForce RTX 3080 at global retailers, including the NVIDIA online store. At 6 a.m. pacific we attempted to push the NVIDIA store live. Despite preparation, the NVIDIA store was inundated with traffic and encountered an error. We were able to resolve the issues and sales began registering normally.
To stop bots and scalpers on the NVIDIA store, we’re doing everything humanly possible, including manually reviewing orders, to get these cards in the hands of legitimate customers.
Over 50 major global retailers had inventory at 6 a.m. pacific. Our NVIDIA team and partners are shipping more RTX 3080 cards every day to retailers. We apologize to our customers for this morning’s experience.
A major issue that caused the stock to go out quickly was scalpers using bots to automatically buy cards in large quantities and now are trying to sell them on eBay and other sites for high prices. However, someone wrote a bot to place fake bids on these listings so that their cards don’t sell.
Legendary. pic.twitter.com/CZOTruEHEb
— Cyberpunk 2077 Countdown (@CP2077Countdown) September 17, 2020
NVIDIA has promised that they along with their partners will be shipping more GeForce RTX 3080 series graphics cards to retailers every day so that those who were planning to purchase a card but couldn’t do so due to the problematic launch day don’t miss out the action.
Many people who went to actual retail stores were lucky to get their hands on the RTX 3080. NVIDIA’s next launches include the GeForce RTX 3090 and GeForce RTX 3070. It will be interesting to see how the company, its AIB, and its retail partners handle it.
Were you able to get your RTX 3080 at launch or are you still waiting to get your hands on one? Let us know in the comments section below.
